Webhook Troubleshooting — Proposed Guide

Webhook Troubleshooting: Troubleshooting should classify invalid signatures, schema failures, receiver timeouts and duplicate processing separately. Each…

Overview

Troubleshooting should classify invalid signatures, schema failures, receiver timeouts and duplicate processing separately. Each problem belongs to a different stage of the event workflow.

Key concepts

Correlate event and delivery ids and inspect redacted diagnostics. Reproduce parsing failures with local fixtures.

Implementation considerations

There are no live delivery logs to query here. Do not paste signing secrets or private financial payloads into documentation support requests.

Illustrative data model

This local fixture shows a possible representation for the concepts above. It is not an endpoint response, production configuration or a claim that the described capability is implemented.

{
  "reference_only": true,
  "topic": "Webhook Troubleshooting",
  "event_id": "event_example_123",
  "delivery_id": "delivery_example_123",
  "error_code": "validation_error",
  "request_id": "request_example_123"
}

Design review checklist

• Document which organization owns the webhook troubleshooting representation and which actor may view or change it.
• Test the boundaries of event id, delivery id, error code, request id using synthetic values, including missing or inconsistent references.
• Before future implementation, obtain an approved contract and review failure behavior. This documentation does not authorize production activation.

Proposed data types

Related documentation